Over the past 25 years, the digital landscape evolved dramatically, altering how companies approach customer retention and ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them “easy targets” for cybercriminals, leading to a May data breach that ...

Just months after the merger between Ping Identity and ForgeRock was completed in August 2023, Ping CEO Andre Durand swiftly ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...