New loyalty program reveals success with consumers. Investing in consumer relationships is vital to remaining competitive within the industry. The rise of loyalty programs is one of the best ...

HOUSEHOLDS are losing up to £230 a year because of poor customer service, research suggests. An estimated £298 million and 27 ...

As we continue to shape our evolving digital world together, consumers and companies alike need to know who they can trust.

Rising food prices (33%), increasing utilities costs (20%) and the threat of an economic downturn (19%)​, are the main ...

T he gridlocked streets of India’s big cities are not blocked to everything. Tiny scooters laden with packages slip past cars ...

Tighter household budgets paired with tipping fatigue is causing U.S. consumers to pull back on gratuities for restaurant staff and wish for a general departure from tipping. This is according to a ...

We take a clsoer look at some of the very best digital marketing strategies you can use to help your luxury brand grow in the ...

The Chartered Insurance Institute (CII) has launched a guide aimed at supporting member firms to comply with the reporting ...

As a member of a consumer rights association, I receive a monthly newsletter with the latest updates that concern the consumers in Luxembourg. While I usually skim through it, this time ...

The Consumer Confidence Index (CCI) is a survey administered by the Conference Board. The CCI measures what consumers are feeling about their expected financial situation, whether that's ...

There are many challenges in selling long-term-care insurance. So, what does it take to rev up sales of this much-needed ...

A recent survey conducted by RRD found that consumers have reached a breaking point and are shifting their shopping habits ...